Pixel Match

Account and Data Deletion

This page explains how to delete your Pixel Match leaderboard account and its associated server-side data.

Pixel Match creates an anonymous Firebase account for its global leaderboard. The account does not require an email address, password, phone number, or social-media login.

Delete your account inside the app

You can delete your leaderboard account directly from Pixel Match:

Open Pixel Match.
Open the Settings screen.
Select Delete Leaderboard Profile.
Confirm the deletion request.

Deleting your leaderboard profile removes the associated Firebase Authentication account and Firestore leaderboard profile.

Request deletion without using the app

You may also request account deletion by emailing Kose Studio.

Please include the following information:

Your Pixel Match leaderboard nickname.
Your Player ID or Firebase User ID, if available. This ID is shown near the bottom of the Settings screen.
A clear statement that you want your Pixel Match leaderboard account and associated data deleted.

Request Account Deletion

Email: kose29.03@gmail.com

Do not send passwords, payment-card details, or other sensitive information. Pixel Match does not use a password for its anonymous leaderboard accounts.

Data that will be deleted

When a valid deletion request is completed, the following data associated with the leaderboard account will be deleted:

The anonymous Firebase Authentication account.
The Firebase User ID used by the leaderboard.
The public leaderboard nickname.
The highest completed level stored on the leaderboard.
Firestore creation and update timestamps associated with the leaderboard profile.

Data not removed from the device

Leaderboard-account deletion does not remotely erase local game data stored only on your device, such as:

Level progress.
Gold, hearts, and booster inventory.
Sound, music, haptic, and other local settings.
Locally stored purchase-delivery records.

To remove locally stored game data, clear Pixel Match's app storage through your device settings.

Other records

Aggregated or de-identified analytics, crash reports, security records, and information that cannot reasonably be connected to the deleted leaderboard account may remain according to legal, security, fraud-prevention, backup, or service-provider retention requirements.

Processing time

Requests submitted by email will be reviewed and processed within 30 days after sufficient account information has been provided.

Contact

For questions about account deletion or privacy, contact:

Kose Studio
kose29.03@gmail.com